Shipping policy

Shipping Policy

Last updated: July 21, 2026

Production Time

All products are made to order. Please allow 3–10 business days for production before your order is dispatched. This is in addition to the shipping transit time.

Estimated Delivery Times

Delivery times are estimates and begin from the date of dispatch, not the date of order.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address.

Customs & Import Duties

For orders shipped to the United States, customs duties and import fees may apply upon arrival. These charges are the responsibility of the customer. FixHOMEY has no control over customs processes and cannot predict additional charges.

Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update.

Delays

FixHOMEY is not responsible for delays caused by customs clearance, carrier disruptions, public holidays, or circumstances beyond our control. If your order has not arrived within the expected timeframe, please contact us via our Contact Us page.